These terms cover your use of clementbostonheatpumps.com, operated by Clement Boston Heat Pumps. By using the site, you agree to them. With questions, email office@clementbostonheatpumps.com.
What the information is for
The guides explain how ducted heat pumps work and what installing, converting, replacing and servicing them involves in Boston-area homes. They are general information, not an assessment of a particular property. Codes, permit rules, fees, utility rates and rebate programs change, so check current requirements with your city or town, your utility or Mass Save before relying on them.
Price ranges and tools
The typical ranges on this site, the cost estimator, the assessment and the printable checklist are planning tools. They are not quotes or offers. The price for a house comes in a written estimate after the site visit.
The work itself
Clement Boston Heat Pumps arranges and manages the work; it is performed by independent licensed and insured contractors in Massachusetts. The terms of any job are the ones in its written estimate or contract, not these site terms.
Rebates
Rebate amounts, eligibility and deadlines are set by Mass Save's sponsors, municipal light plants and other program administrators, and can change or end without notice. Rebates are paid by the program after the work, on the program's own approval.
Sending a request
Sending a form or calling does not create a contract. Please send accurate details, and only for a property you own, rent, manage or are buying. Automated or abusive submissions are blocked.
Safety
Nothing on this site asks you to open, touch or test electrical or refrigerant equipment. If a unit smells of burning, trips its breaker repeatedly or leaks water near wiring, switch it off at the disconnect or breaker and call for service. If you smell gas, leave the house and call your gas utility from outside. If you see smoke or flame, leave the house and call 911.
Content
The text and images on this site belong to Clement Boston Heat Pumps. You are welcome to share links to any page. Please do not republish the content without permission.
Links to other sites
The site links to public bodies and programs such as Mass Save, the City of Boston, the Massachusetts Department of Energy Resources, Eversource, National Grid and the U.S. Census Bureau. Those sites are run by their own owners, under their own terms.
No guarantee about the site
The site is kept as accurate and available as practical, but it is provided as general information without any guarantee that it is complete, current or free of errors.
Changes to these terms
When these terms change, the effective date at the top changes with them.